[Improve customer satisfaction] What can be solved by introducing rapid freezer at a lunch box delivery company for the elderly?

Lunch box delivery companies for the elderly are probably using various methods to keep costs down and deliver delicious bento boxes.

Also, I believe that they are working on developing a variety of menus so that customers who order bento boxes every day will not get bored.

That said, it takes a lot of manpower to prepare bento boxes with a wide variety of menus every day. Furthermore, in the case of home-delivered lunch boxes, shipping costs are also incurred.

By rapid freezing, you can enjoy the benefits of freezing while maintaining the freshly made taste.

Firstly, it reduces the burden of cooking tasks that were concentrated before lunch, and reduces labor costs.

Second, by reducing the burden of cooking, it becomes possible to prepare a wide variety of menus.

Third, by diverting management resources from reducing bento production costs to delivery services, we will be able to provide more courteous customer service.

A must-see for those who are delivery lunch boxes for the elderly!

What are the challenges and problems faced by delivery lunch box companies?

It takes a lot of manpower to prepare freshly prepared food every day.

I think there are many companies that make and deliver fresh bentos every day in order to deliver even slightly delicious bentos. However, if you try to prepare freshly prepared food during peak delivery times such as lunchtime, you will incur a lot of labor costs.

If you rely on frozen products such as quick chill to reduce the burden of cooking, the quality will be inferior to homemade food.

Difficulty delivering a rich menu

Home delivery lunch boxes for the elderly often involve a contract for a period of time and the lunch box will be delivered every day during that period. In such cases, it is important to offer a different menu every day so that customers do not get bored with bento lunches.

However, it is often difficult to prepare a diverse menu. The time slot for delivering bento boxes is almost the same for all customers, so if you insist on making your lunches by hand, you'll have to concentrate on the work right before the delivery, and you won't have time to prepare multiple dishes.

Also, especially if you are a small business, you will have less manpower and less time to develop your menu.

Shipping is expensive

Lunch box delivery companies for the elderly not only need to make the lunch boxes, but also deliver them. When delivering to individual customers, it is necessary to use many people to drive door-to-door and deliver the products door-to-door.

In that case, there are many costs such as gasoline, parking fees, and labor costs.

What is rapid freezing?

rapid freezing is a freezing method that prevents damage to food by freezing it quickly in a short period of time. In other words, you can enjoy the benefits of freezing while maintaining the same quality as before freezing.

If you freeze food using normal methods, when the water in the food freezes, ice crystals destroy cells, resulting in poor texture and flavor.

However, rapid freezing produces ice crystals that are small enough not to destroy the food's cells, so it is possible to freeze the food without compromising its quality. As a result, when thawed, perishables can retain the freshness of freshly harvested foods, and cooked foods can retain the deliciousness of freshly prepared foods.

rapid freezing is used to freeze a wide variety of foods, including fresh produce, prepared foods, and even desserts. By purchasing food in bulk and freezing it, or cooking and freezing it in bulk, you can reduce waste and reduce costs. It also improves work efficiency, reducing labor costs and making more effective use of time.

This time, we would like to take a closer look at the benefits that can be gained by introducing rapid freezer for lunch box delivery companies for the elderly.

What can be achieved by introducing rapid freezer

You can reduce labor costs by leveling out work hours.

You can cook in bulk and make ahead, increasing work efficiency and reducing labor costs.

For example, you can now make a bento box every two days, instead of cooking it for lunch every day, and thaw it as needed. Fewer people are required to work before lunch, reducing labor costs.

Since the quality is the same as freshly made, we will be able to deliver high-quality, low-priced lunch boxes.

Be able to accommodate a wide variety of menu items

When delivering lunch boxes to the elderly every day, it is important to deliver a variety of menu items. Introducing rapid freezing will increase work efficiency, making it possible to create more menus with the saved time.

In addition, food items that could not previously be handled due to freshness issues can now be used in bento boxes by being frozen until just before use, expanding options. You will also be able to spend more time prototyping new menu items.

We can focus on delivery services

By focusing on delivery services that reduce manufacturing costs, we will be able to deliver value other than boxed lunches, such as confirming the safety of elderly people.

When delivering bento lunches, unlike restaurants, you cannot see the customers' faces as they eat. Therefore, the time of delivery is one of the few points of contact with customers, and getting feedback from customers in a short period of time leads to improved services.

Additionally, when delivering boxed lunches to the elderly, the delivery may also serve as a safety confirmation. Delivery staff can provide advice, small talk, and introduce ways to eat, and this can be a source of reassurance for the elderly.

In this way, delivery services are directly linked to customer satisfaction, so even if delivery costs are high, there are many box delivery companies who want to focus on maintaining contact with customers.

By introducing rapid freezer, we can increase the number of delivery personnel by reducing manufacturing costs, and by increasing the time per customer, we will be able to listen to customer feedback more effectively than before. You will be able to listen.

Conclusion

In order to prepare and deliver delicious meals with limited manpower, lunch box delivery companies for the elderly must be making various efforts.

However, it is difficult to make bento boxes and deliver them door to door at the same time, and many people are worried about balancing cost and quality.

Introducing rapid freezer will improve work efficiency, which will allow you to expand your menu and focus on delivery services, leading to improved services.

Because of these numerous benefits, there is a rapid increase in the number of box lunch delivery companies for the elderly who are installing quick freezing machines.

If you have not yet adopted it, we recommend that you consider it.